Job Description
Position: Sr./Executive - IT Support
Job Location: Gurgaon
Key Responsibilities:
- Performs client setup at desktop / laptop level – installing, upgrading, implementing and configuring operating systems, applications, software, and hardware.
- Troubleshoot problems with computer systems, including hardware and software, e-mail, network and peripheral equipment; undertake repairs and corrections where required.
- Escalate complex software, hardware, or network/workstation calls to the appropriate vendor.
- Provide support for simulator remote access for simulator manufacturer.
- Document Issue resolution using the service desk ticketing system.
- Work with vendors to request service regarding software and hardware failures under maintenance.
- Evaluate software and hardware for functionality and ease of use for integration into our environment.
- Liaise with all in house departments and vendors.
- Exercise responsibility for the integrity, security, and maintenance of the systems.
- Provide requisite training to other staff members.
Requirement and Skills:
- Bachelor or Master degree from a reputed institute in IT, Having a MBA will be an advantage
- 2+ years of relevant work experience
- Self-motivated and able to thrive in a results-driven environment
- Ability to prioritize among competing tasks
- Critical thinking and problem-solving skills
- Excellent verbal and written communications skills
- Excellent computer skills – MS Office
Remuneration: .As per their Candidate qualification and professional experience.
Employment Type: Full time
## Please share your resumes at careers@fstc.in #
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