Job Description

Position: Head – Operations

Job Location: Gurgaon / Narnaul

Key Responsibilities: 

• Regulatory Compliance:
  • Ensure the FTO operates in accordance with DGCA regulations
  • Establish and maintain a comprehensive understanding of applicable regulations and ensure the FTO's compliance.
• Safety Management:
  • Develop, implement, and oversee the FTO's Safety Management System (SMS) to identify, assess, and mitigate potential safety risks.
  • Promote a safety culture throughout the organization, encouraging reporting and proactive safety measures.
• Operation Management:
  • Provide leadership and strategic direction to various departments within the FTO, including flight operations, training, maintenance, and administration.
  • Monitor and evaluate flight training activities to ensure they align with established standards and procedures.
• Quality Assurance:
  • Establish and maintain a quality management system to monitor the effectiveness and efficiency of flight training operations.
  • Conduct periodic audits and assessments to ensure compliance with established quality standards.
• Personnel Management:
  • Foster a collaborative and productive work environment to achieve organizational goals.
  • Management of customer service and cadet welfare staff, including annual performance planning and review and day to day performance management
• Stakeholder Engagement:
  • Collaborate with external stakeholders, including aviation authorities, industry organizations, and partners, to enhance the FTO's reputation and industry standing.
  • Maintain effective communication with regulatory bodies and address any inquiries or audits as necessary.
• Emergency Response:
  • Develop and implement emergency response procedures to address unexpected events or incidents affecting flight training operations.
• Managing all the functions of FTO including maintenance, CAMO, Quality, admin/operations.
• Any other task assigned by Company’s Director. 

Requirement and Skills:

• Bachelor's degree in Aviation Management or a related field (Master's degree preferred).
• A minimum of 7-10 years of experience in flight operations, with at least 3-5 years in a leadership or managerial role.
• Comprehensive knowledge of aviation regulations and safety standards.
• Exceptional leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Ability to work effectively under pressure and adapt to changing operational conditions.

Employment Type: Full time

Remuneration: .As per their Candidate qualification and professional experience.

## Please share your resumes at careers@fstc.in #